Privacy Policy


Microoled, the owner of the ActiveLook®,  Engo® , Microoled® brands and websites respects your privacy and is committed to protecting it through compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit or use the websites, applications, web shops, online, mobile, instore or other services of Microoled® (‘Services’) and our practices for collecting, using, maintaining, protecting and disclosing that information. Please read this policy carefully. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Contact us at Support if you have any questions regarding this Privacy Policy.


Microoled® collects the following types of information from users of our Services: (1) Personal Data and (2) Web Tracking Data.

Personal Data includes:

The information that is personally identifiable to you and that you voluntarily give us when you use our Services to purchase or reserve a Product. The information you provide us via email or other communications with us. When providing us this data, you are giving us permission to use this data per the terms of this policy. This information includes, but is not limited to, your email, name, address etc. Please note that all payments are processed via third party payment processors, Microoled® does not store any of your credit card information. Please be careful not to provide any personal information on any public sections of our website.

Tracking Data includes:

Data that Microoled® and its third-party service providers may collect using web tracking technologies, such as cookies, web beacons, pixel tags and clear GIFs, related to your usage of our Services. Such data may include the address of the websites you visited before and after you visited our websites, the type of browser you are using, your Internet Protocol (IP) address, what pages of our Services you visit and what links you clicked on. In order to collect Web Tracking Data and to make your use of our Services more efficient, we may store cookies on your computer. Cookies are small files that contain a string of alphanumeric characters that are placed on your device/computer from websites, often times used to facilitate a more pleasant user experience. A session cookie is one that exists for the time period that your browser is open. A persistent cookie is one that is saved on your device/computer even after the browser is closed. You are able to refuse cookies by changing settings in your browser. Please refer to “Help” in your browser for specific instructions. Like many websites, we may use both session cookies and persistent cookies. 

Location Data:

In addition, when using our Services, we may also collect and use exact information regarding your location, such as GPS, accelerometer, your running route (including precise location data that shows your geographical position). We will only use location data you voluntarily provide us and such only with your prior consent or under your direction to do so and only for the purposes set out in this Privacy Policy. 

Also, the Services use your mobile device’s background location to provide the Services, including storing your position to build a location tracking history during your activities . If you have 'background location' turned on, the ActiveLook® app will, from time to time, track your device's location even if you are not directly interacting with the application. You can change your mind and turn off background activity tracking at any time in your device settings or in-app settings.


Personal Data:

We will use and store Personal Data to deliver the Product to you, and to improve the Product and Services, and for internal operational and administrative purposes. With respect to any location data tracked by our smartphones applications (iOS, Android), it is only stored in the memory of the device. We do not collect this information on external servers. We also provide a way to delete these information in our applications (see "delete activity").

Web Tracking Data:

We use Web Tracking Data to administer our Services and to develop aggregate, statistical information on usage of the Services. This allows us to determine which features visitors like best, personalize your user experience, and measure overall effectiveness.

Aggregate Data:

We will also use Personal Data and Web Tracking Data to create aggregated data for analytical purposes. This aggregated data does not contain personally identifiable information and is used to understand our customer base and to better serve our market. This data may also be used by our service providers, partners, or affiliates.

Email Communications:

If you create an account and provide your email address, we may send you administrative and promotional emails. If you wish to opt out of promotional emails, you may do so by following the “unsubscribe” instructions in the email.


Personal Data:

Microoled® does not sell or rent Personal Data, and we will not disclose your email address to any third party for marketing purposes. We will disclose your Personal Data to third parties only in the following limited circumstances:

- to third-party contractors and partners engaged to provide services on behalf of Microoled® Contractors who are performing marketing services, delivering goods or services, administering promotions, analyzing data and usage of the Products, processing payments, operating the website or products or providing support and maintenance services for the Products. We use reasonable efforts to enter into agreements with all Contractors that require Contractors to use the Personal Information they receive only to perform services for us;

- when we have your consent to share the information.

Web Tracking Data: We disclose Web Tracking Data to third party advertisers and advertising agencies, merchants, and Contractors, in order for Microoled® and such third parties to analyze the behavior of users, to operate and improve the Product, and to target advertising to users. We may also publish this information in order to promote Microoled® and the Product.

Aggregate Information:

We may disclose anonymous, aggregated information to third parties such as potential business partners, merchants, advertisers, and funding sources, in order to describe our business and operations.

Network Operators:

Use of our Services may involve use of the services of third-party telecommunications carriers and service providers (such as the services of the carrier that provides cellphone and internet service to you). Such carriers and service providers are not Microoled® Contractors, and any information that a carrier collects in connection with your use of the Service is not “Personal Data” and is not subject to this Privacy Policy. Microoled® is not responsible for the acts or omissions of telecommunications carriers or service providers.

Additional Disclosures:

Notwithstanding anything to the contrary in this Privacy Policy, Microoled® reserves the right to use or disclose Personal Data and any other information we collect in connection with our Services (a) to any successor to Microoled®'s business, including as a result of any merger, acquisition, asset sale or similar transaction, (b) to any law enforcement, judicial authority, or governmental or regulatory authority, to the extent required by law or legal process, or (c) if in Microoled®'s reasonable discretion, such use or disclosure is necessary to enforce or protect Microoled®'s legal rights or to protect third parties.



Microoled® does not knowingly collect or retain personally identifiable information about persons under 13 years of age. Any person who provides their personal information to Microoled® via our Services represents that they are 13 years of age or older. Nevertheless, children are allowed to use Microoled® services under parents' supervision. We encourage parents and legal guardians to monitor the activity of those under 13 years of age. If you have reason to believe that a child under the age of 13 has provided personally identifiable data to Microoled® without an adult agreement, please contact us, and we will make every effort to delete that information from our databases.

Data Security

Microoled® stores data in databases in the France and abroad. The third-party analytics service providers and data centers we work with, use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of all data. Although these third-parties take measures to provide data security, this is no guarantee that the data may not be accessed, disclosed, altered, or destroyed by a breach of their systems. Because no data transmission over the Internet can be guaranteed to be 100% secure, we cannot ensure the security of the data you transmit using our Services, and you do so at your own risk.

Privacy Settings/Opt Out/Changes

If you would like your Personal Data permanently removed from our database or changed, you can decide to opt out Microoled® Services through your Personal Account and you can contact us at info@microoled.net. We will promptly verify and delete your account and you will no longer receive email from Microoled®. Your removal from the mailing list or database will not remove records of past transactions or delete information stored in our data backups and archives. Data on past transactions and data stored in backups and archives will be deleted in the normal course of Microoled®'s business.


Our Services may contain links to other websites. Microoled® is not responsible for the privacy practices or the content of those websites. Users should be aware of this when they leave our Services, and review the privacy statements of each third party website. This Privacy Policy applies solely to information collected by our Services. Microoled® and its servers are located in Europe and are subject to the applicable state and federal laws of the European Union. If you choose to access or use our Services, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws.


If you have any questions or comments about this Privacy Policy, please send us an email at info@microoled.net.

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