ENGO Care
Life happens. Protect your ENGO’s with the industry's best warranty for accidental drops, breaks, spills and theft.
$49.95
ENGO CARE
As athletes, we know how much you rely on your gear. ENGO Care provides peace of mind: best-in-class coverage for nearly any conceivable accident or loss.
For a limited time, ENGO Care is included for all orders of ENGO 2 at no additional cost. Add any ENGO 2 to your cart, and ENGO Care will be automatically included as well.
ACCIDENTAL DAMAGE & THEFT
We created the Care program to go beyond the standard industry warranty. From crushed ENGO’s, to stolen bags, we’ve seen it all – and it's covered.
What's Covered?
What's Covered?
PAINLESS CLAIMS FROM ANYWHERE
Filing your claim is easy: no hidden forms or hours of tech support hold time. The entire process is streamlined to get you back up and riding or running (or both) in no time. Simply have your original order number handy.
File a claim
File a claim
Begin Claim
We know our athletes rely on ENGO for training and race day performance. After receiving your claim request, and verifying the supplied materials, you can expect a replacement dispatch within 2 business days.
What's Covered?
Enhance your peace of mind, just like ENGO enhances your performance. ENGO Care is our three part promise to keep you running, cycling, and reaching new heights, worry-free:
30 Days to achieve Absolute Satisfaction: We start you off with a promise of complete satisfaction. Try ENGO 2 for 30 days, and if you're not convinced of its impact on your training, we offer a hassle-free, full refund. It's our way of ensuring you're as confident in ENGO as we are.
1 Year of Accident Protection: We know that training for endurance sports can include unplanned adventures, and sometimes accidents happen. With ENGO Care, if your device suffers damage within the first year — whether it's a cycling mishap or a rough trail run — we've got you covered. We offer a one-time replacement, ensuring that your training and progress remain uninterrupted.
2 Years of Long-Term Reliability: ENGO devices are engineered for durability and performance. However, should you encounter any manufacturing defects within two years of your purchase, rest assured that ENGO Care has you covered. We pride ourselves on the quality and reliability of our products, and this extended warranty is our commitment to maintaining your trust and satisfaction
ENGO Care is not just a warranty; it's our commitment to your athletic journey's longevity and success
30 Days to achieve Absolute Satisfaction: We start you off with a promise of complete satisfaction. Try ENGO 2 for 30 days, and if you're not convinced of its impact on your training, we offer a hassle-free, full refund. It's our way of ensuring you're as confident in ENGO as we are.
1 Year of Accident Protection: We know that training for endurance sports can include unplanned adventures, and sometimes accidents happen. With ENGO Care, if your device suffers damage within the first year — whether it's a cycling mishap or a rough trail run — we've got you covered. We offer a one-time replacement, ensuring that your training and progress remain uninterrupted.
2 Years of Long-Term Reliability: ENGO devices are engineered for durability and performance. However, should you encounter any manufacturing defects within two years of your purchase, rest assured that ENGO Care has you covered. We pride ourselves on the quality and reliability of our products, and this extended warranty is our commitment to maintaining your trust and satisfaction
ENGO Care is not just a warranty; it's our commitment to your athletic journey's longevity and success
Begin your claim
We’re sorry to hear about your ENGOs! Please fill out a customer service request HERE, and we’ll be in touch to gather the necessary materials to file your claim, including the order number and proof of damage. You’ll need photos of the compromised product for accidental damage, and for theft, you'll need a copy of the police report.